# Sabadell CAM Bank

- Type: wall
- Canonical path: /nl/wall/17219-sabadell-cam-bank
- Canonical URL: https://aspanishlife.com/nl/wall/17219-sabadell-cam-bank


 
 I am just wondering whether any other person has experienced the inefficient manner in which the Sabadell CAM bank works.
 
 My friend and I went into what was the CAM Bank at Almeda del Mar. She wanted to set up a direct debit for her SUMA car tax and I wanted to cancel an existing direct debit and set up a new one for car insurance.
 
 We were told that you have to go to Torrevieja to do transactions like that.
 
 So off we went to Torrevieja branch, parked the car and joined the queue of many! When we eventually sat down at a desk we were told in no uncertain terms: "If you don't speak Spanish we cannot deal with you."
 
 My friend had all the relevant information from SUMA to initiate the direct debit but still the woman would not do it. She was unhelpful and extremely rude.
 
 Whilst we both know some Spanish, when it concerns financial matters we like to have someone who speaks some English. Considering the CAM was originally supposed to be a Bank that was conducive to English speaking people they are now sadly lacking in customer relations.
 
 We have both been in what was the CAM Bank for many years and have never been treated in such an off-handed fashion.
 
 In fact we shall be transferring our accounts to a more efficient bank and especially a bank where the staff know what they are doing and are polite to their customers.
 
 Despite several visits to the Punta Prima branch, my friend never receives any post from the bank, and despite knowing my post office box address which they have been using for the past 12 years they started sending private information to a box which I do not use.