# When is a Guarantee not a Guarantee

- Type: wall
- Canonical path: /nl/wall/20786-when-is-a-guarantee-not-a-guarantee
- Canonical URL: https://aspanishlife.com/nl/wall/20786-when-is-a-guarantee-not-a-guarantee

I bought a Microwave from a well known electrical store on Calle Llondres about 10 months ago. It had a 2 yr guarantee.
 Placing something in the 'micro'' this week to heat up,  it started "sparking" as though there was something metal in there.
 I immediately turned it off and had a look inside and a small 'plate' fixed to the side had fallen off, due to a plastic clip failing.
 I took the 'micro' back to the above shop and was told that  'that part' was not guaranteed !
 Now this shop sells all kinds of electrical goods which have thousands of different components, and for this salesman to immediately tell me, in a micro-second, without consulting a manual, that this item was not covered, seemed to tell me he wanted to make some money out of me.
 I told him I bought a microwave oven that was guaranteed for 2 yrs and he was  telling me that part is not covered !   ...so just what does a guarantee cover ?